MY CV RESUME

Ashburn, VA | (703) 825-0148 | mofofana777@gmail.com

Objective:

Experienced Data Center Leader with a strong background managing mission‑critical cloud infrastructure, high‑impact technical operations, and multi‑disciplinary teams. Over a decade of hands‑on experience across hyperscale environments including Google, Microsoft, Meta, IBM, Amazon, and federal agencies. Adept at leading 24/7 operations, driving escalations to rapid resolution, overseeing large-scale capacity expansions, and collaborating with engineering, architecture, and product teams. Proven ability to build and grow high-performing teams, optimize processes, and deliver complex projects on time with high quality.

Education:

Northern Virginia Community College | Associate of Science | Information Technology

Skills:

• Server Hardware Diagnostics & Replacement
• Server, Storage & Network Hardware Expertise
• Continuous Improvement & Operational Excellence
• Rack/Stack/Cable & Provisioning
• Network Equipment Installation (Cisco, Mellanox, etc.)
• People Management & Team Leadership (15–20+ Technicians)
• Inventory, Asset Tagging & Chain of Custody
• Hiring, Training & Talent Development
• Data Center Safety, Compliance & Access Control
• Troubleshooting & Root Cause Isolation
• Rack/Block/White Space Buildout Management
• Power, Cooling & Capacity Awareness
• Documentation & Reporting
• Cross‑Functional Collaboration (Engineering, Build, Site Selection, Product)
• Change Management & Field Change Order Execution
• Vendor & Colocation Partner Management

Professional Experience:

Senior Data Center Engineer
Akkodis E&T, LLC – Supporting Google | Leesburg, VA | Contract                                                         01/2025 –10/2025

• Provide leadership and operational oversight for high‑availability data center environments.
• Manage escalations, drive incident response, and ensure rapid resolution with after‑action reviews.
• Coordinate with engineering and architecture partners to evaluate failures and implement improvements.
• Support workforce planning, technician development, and onboarding for new hires.

Lead Data Center Engineer
ZT Systems – Supporting Microsoft | Ashburn, VA | Contract                                                                 08/2023 – 09/2024

• Led day‑to‑day hardware operations including break/fix, firmware updates, and server fleet health.
• Managed workflow distribution across teams to ensure timely closure of service tickets.
• Directed inventory programs ensuring SLA compliance for parts availability and response times.
• Collaborated with global engineering teams to provide field data for product refinement.

Data Center Hardware Engineer
IBM | Leesburg, VA | Contract                                                                                                                  07/2023 – 08/2023

• Rack, cable, configure, and provision Intel and AMD servers.
• Deployed Cisco Layer 2 networking equipment and validate connectivity.
• Conducted QA testing and resolve hardware faults through formal ticketing workflows.

Senior Facility Data Center Engineer
U.S. House of Representatives | Wash, D.C | Contract                                                                             10/2021 – 11/2022

• Managed infrastructure operations, migrations, and decommissioning during data center relocation.
• Oversaw asset lifecycle controls, compliance, and secure chain‑of‑custody processes.
• Led cross‑team coordination with networking, facilities, security, and engineering groups.
• Directed technician workflow for hardware replacements, log reviews, and environment monitoring.

Infrastructure Data Center Technician
Rose International – Supporting META | Ashburn, VA | Contract                                                            05/2019 – 08/2020

• Supported multi‑site cloud data center operations including server, storage, and networking systems.
• Executed capacity planning tasks including power, cooling, and floor space evaluations.
• Escorted vendors, coordinated maintenance windows, and enforced safety/compliance protocols.
• Maintained high‑quality documentation and operational reports for leadership.

Additional Professional Experience:

• Datacenter Hardware Specialist | IBM | Contract
• Data Center Engineer | Tata Consultancy Services | Full‑Time
• Datacenter Technician | Fannie Mae | Contract
• Datacenter Technician | Yahoo | Contract
• Datacenter Technician | Amazon | Contract
• Field Technician | Lockheed Martin | Contract